Remote DBA Services
At iPPb, we provide comprehensive database management and maintenance solutions, allowing you to concentrate on what truly matters: expanding your business. By opting for our remote DBA services, you can enjoy a wide range of benefits, including:
- Access to a skilled DBA team with experience across various database platforms like SQL Server, MySQL, Postgres and Oracle
- 24x7 control and visibility of database infrastructure
- Improved performance, scalability and user satisfaction
- Reduced downtime
- Proactive problem prevention and quick issue resolution
Our Services Include:
Databases We Manage on Premise and in the Cloud:
- Oracle
- MySQL
- SQL Server
- PostgreSQL
- Informix
- NoSQL
- MongoDB
- Redis
- AmazonDynamoDB
In addition to managing on-premise databases, we also offer support on the following cloud platforms: AWS, Google Cloud, Azure and Oracle Cloud.
**Our remote DBA services require a minimum commitment of 60 hours per month
Service Activities
Below is an overview of the key activities included in our Remote DBA Services:
Technical Assistance
- Responsive Support: We promptly address database errors through various channels, including telephone, email, chat, and in-person if possible. Learn about our support process here.
- Expert Consultation: Our team is available to answer technical questions and provide guidance via telephone, email, and chat.
- Incident Management: We resolve malfunctions or service interruptions during agreed coverage hours and ensure systematic tracking of Technical Incidents through our local Customer Service Portal.
Security and Auditing
- Security Assessments: We conduct thorough assessments to identify and mitigate potential vulnerabilities.
- Least Privilege Principle: We implement the principle of least privilege to enhance security across your database.
- Database Auditing: Our team sets up auditing options to ensure compliance and track access to sensitive data.
Backup and Recovery
- We design and implement effective backup and recovery strategies, including cold backups, hot backups, and data exports/imports.
- We restore and recover databases following crashes, ensuring minimal disruption to your operations.
Performance and Tuning
- Memory Optimization: We fine-tune memory structures for optimal database performance.
- Bottleneck Identification: We identify and address application-level bottlenecks to enhance efficiency.
- Schema Automation: Our team automates the collection of schema statistics to ensure timely and accurate performance evaluations.
- Parameter Management: We maintain and optimize database parameters for peak performance.
- I/O Contention Resolution: We assess I/O contention at the operating system level to identify and address resource issues.
- Physical Reorganization: We manage the reorganization of physical data structures (datafiles) to optimize database resources.
High Availability
- Standby Database Configuration: We configure and implement standby databases, including Oracle Data Guard for enhanced reliability.
- Real Application Clusters (RAC): Our team specializes in the setup and configuration of Oracle RAC for superior availability.
Installation, Upgrades, and Migrations
- Seamless Upgrades: We perform upgrades of monitored database versions and install necessary patches to keep your system up to date.
- Cross-Platform Migration: Our experts facilitate seamless database migrations across platforms while minimizing downtime.
- Additional Software Configuration: We handle the installation and setup of additional Oracle software as required.
Reporting
- Monthly Activity Reports: We provide detailed monthly reports outlining all activities performed, ensuring transparency and accountability in our services.
Partner with iPPb for professional, reliable, and responsive remote DBA services designed to support your business’s growth and success.
Do you have any inquiries?
Feel free to reach out to us for more information. We are here to assist you in finding the best technological solutions for your needs.
